Acceptance of These Terms

By accessing or using the GlowNest website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order for home lighting products or other products through our store.

These terms apply to all visitors, customers and other users who access or use our website.

About GlowNest

GlowNest is an online home lighting store offering lighting products designed to provide practical, comfortable and stylish lighting solutions for the home.

Our product range may include different styles, materials, sizes, designs and lighting technologies, with product features and specifications varying between individual models.

Store Location: United States

Home Lighting Products

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and up to date.

Product colours, appearance and displayed images may vary slightly depending on your device, screen settings, lighting conditions and other factors.

Information relating to product dimensions, materials, lighting features, power requirements, design, installation information and other specifications is provided according to the product information available to us.

We reserve the right to correct errors, update information or change product availability where necessary.

Product Availability

All GlowNest lighting products and related items are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If an ordered product becomes unavailable, we may contact you regarding the order and provide an appropriate solution.

Orders & Purchase Acceptance

When you place an order through our website, you are submitting a request to purchase the selected lighting product or other listed item.

An order confirmation does not necessarily mean that GlowNest has accepted every aspect of the order.

We may cancel or refuse an order where there is a genuine issue involving product availability, pricing, suspected fraud, technical errors or other legitimate circumstances.

Product Pricing & Payment

Prices for GlowNest lighting products and related items are displayed on our website and may be changed from time to time.

The price applicable to your order is generally the price displayed at the time your order is successfully placed, subject to obvious pricing or technical errors.

Applicable taxes, delivery charges or other costs will be displayed where relevant during the purchasing process.

Order Cancellation

If you need to cancel an order, please contact our support team as soon as possible after placing the order.

Cancellation requests can only be considered before an order has entered processing or has been shipped.

Once an order has been shipped, cancellation may no longer be possible. You may instead be able to request a return in accordance with our Return & Refund Policy.

Shipping & Delivery

We aim to process and dispatch GlowNest orders within the timeframes stated in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by delivery services, weather, public holidays, operational issues or circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete delivery information when ordering a product.

Delivery estimates are provided during the purchasing process.

Returns & Refunds

Returns, exchanges and refunds for GlowNest products are handled according to our Return & Refund Policy.

For eligible products, returned items may need to include original packaging, accessories and other supplied components where applicable.

Return Window: 30 Days From Delivery

Applicable U.S. Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under applicable United States federal or state law.

Depending on the circumstances of a purchase and the customer's location, consumers may have rights and protections under applicable federal or state laws.

Our policies are intended to operate alongside any mandatory consumer rights that apply to your purchase.

Use of Our Website

You agree to use our website only for lawful purposes.

• Do not use the website for fraudulent or unlawful activity.
• Do not attempt to interfere with website security.
• Do not introduce harmful software, code or material.
• Do not attempt to gain unauthorized access to systems or accounts.
• Do not misuse our website or GlowNest services.

Intellectual Property

Unless otherwise stated, content appearing on the GlowNest website, including text, graphics, logos, images, product presentation, designs and other materials, belongs to or is used by GlowNest with appropriate rights.

You may not reproduce, copy, modify, distribute or use our content for commercial purposes without permission.

Third-Party Services & Links

Our website may contain links, services or features provided by third parties that may support the sale, payment or delivery of GlowNest products.

Third-party services may operate under their own terms and privacy policies.

GlowNest is not responsible for the content, availability or practices of third-party websites that we do not operate.

Website Accuracy & Availability

We aim to keep our website and product information available and accurate, but we cannot guarantee that the website will always be uninterrupted, error-free or completely current.

We may update, modify, suspend or discontinue parts of the website when reasonably necessary.

Limitation of Liability

To the extent permitted by applicable law, GlowNest will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these terms limits or excludes liability or consumer rights where such limitation or exclusion is prohibited by applicable United States federal or state law.

Events Outside Our Control

We are not responsible for delays or failures caused by circumstances that are outside our reasonable control.

• Severe weather
• Natural disasters
• Delivery service disruptions
• Public emergencies
• Power or network interruptions
• Other unforeseen circumstances

We will take reasonable steps to minimise disruption where possible.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our products, services, website practices or applicable requirements.

Updated terms will be published on this page.

Your continued use of the website after changes are published may constitute acceptance of the updated terms, to the extent permitted by applicable law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand what information may be collected, how it may be used and how we work to protect customer information.

Governing Law

These Terms & Conditions are intended to operate under the laws applicable in the United States and, where applicable, the relevant state laws governing the transaction.

Nothing in these terms is intended to remove any mandatory legal rights or protections available to consumers under applicable federal or state law.

Questions About Your GlowNest Order?

If you have any questions about our Terms & Conditions, lighting products, product specifications, orders, delivery or store policies, our support team is available to assist.

Please include your order number and relevant details when contacting us.

support@glownest.com

GlowNest Customer Support